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CRM and Loyalty for Restaurants
Turn Occasional Customers into Regulars

Tap2Order is the all-in-one platform for restaurant management: customer database builds itself from reservations and orders, the loyalty program rewards repeat customers, and campaigns bring diners back to your tables. Your data stays yours, not on a third-party portal.

What is a CRM for restaurants?

Un CRM (Customer Relationship Management) for restaurants collects and organizes customer data to build lasting relationships and increase repeat visits. Acquiring a new customer costs much more than bringing back an existing one: which is why the most profitable part of a management system is the one that turns the occasional customer into a regular. With Tap2Order, CRM is integrated with reservations, orders, and cash register, so the customer database populates itself.

Tap2Order CRM Features

👤 Automatic Customer Database

Every reservation and order enriches the customer profile: contact info, visit history, average spend, preferences.

⭐ Loyalty Program

Points collection, rewards, and tiers, with the loyalty card in the phone's wallet: no app to download.

🎟️ Coupons and Promotions

Create targeted discounts and offers: birthdays, first visits, reactivating customers who haven't returned in a while.

📣 Targeted Campaigns

Segment by frequency, spending, or last visit and send the right message to the right person.

📈 Customer Analytics

See who your best customers are, their value, who's slipping away. Make marketing decisions based on data.

🔒 Your Data, Your Property

The customer database is 100% yours. No portals keeping your contacts and reselling you visibility.

Why loyalty makes the difference in your margins

Bring your customers back

The trial restaurant is free and never expires: inside, you can also switch on customers, points and the wallet loyalty card.

Try it free

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Frequently asked questions about restaurant CRM

The customer database populates automatically from reservations, orders, and loyalty activity. Each customer has their own profile with history, average spend, and preferences, with no manual data entry needed.

Yes, a points-based program with the loyalty card in the phone's wallet, coupons and promotions. Reward your regular customers without any app to download.

Yes. You segment customers by frequency, spending, or last visit and send targeted campaigns and coupons, with your data remaining yours.