Guests order from their phone or waiters from the handheld, the ticket reaches the kitchen by station, and in Italy the till issues the fiscal receipt with your telematic cash register. Takeaway, reservations, e-invoicing and inventory live in the same panel.
The trial restaurant is free, never expires and is never charged.
★★★★★ 5.0 on Google · 27 reviews · Read them on Google Maps
The second round, the dessert, the coffee: guests would order them, if someone came by.
The room is full, table 12 would like another round, but the waiter is on the other side of the room. Half an hour later they ask for the bill.
A complete service cycle, in real time.
No app needed: the menu opens in the phone's browser.
Photos, descriptions, variants, ingredients to remove or add.
The order goes to the kitchen right away, or after the waiter confirms it: you choose.
Display or printer. Correct station, ingredients included.
Card, cash or from the phone. The receipt is issued by the fiscal register.
Table stands with the table number and the menu QR, 3D printed in two colors: the code is part of the piece, not a sticker. We make them to order, even for restaurants that don't use Tap2Order.
Priced on request: price and lead time depend on how many you need.
Because the customer orders whenever they want, without waiting.
When customers can order from their phone at any time, they order more. That dessert they wouldn't have asked for, that second round of beers, that after-dinner coffee: they order it with a tap, without waiting for anyone.
Waiters no longer take orders: they bring them. The time freed up goes into service.
Dish photos sell themselves. Customers order on impulse dishes they wouldn't have chosen from a paper menu. Zero reprinting costs.
Guests pay without queuing at the till, by card, Apple Pay or Google Pay. Everyone can pay their share.
Everything you need, in a single panel.
Fiscal receipts, Z report, VAT rates, electronic daily takings. Bill split by dishes or by amount. Cash, card with the connected POS, payment from the phone.
Stock goes down by itself when you close the bill. An alert when an ingredient is running low, and the supplier order is ready to send.
Orders arrive on screen in the kitchen, filtered by station. Urgency timer, removed/added ingredients. No more lost tickets, faster kitchen.
Send to SDI in one click. B2B and B2C invoices. XML download, pre-send validation. No accountant needed for every invoice.
Best-selling dishes, peak hours, average check, margins, food cost. Decisions based on data, not instinct. PDF export.
Every discount shows up straight away in the notification centre, with who gave it, when, how much and on which bill. The analytics show the total discounts for the period.
Employee records, weekly shifts, automatic hours calculation, PDF export. Complete action log: you always know who did what and when.
Visual map with drag & drop. Move and merge tables. See in real time who has paid and who hasn't.
Kitchen ticket to the kitchen printer, cocktails to the bar. Automatic routing by station. Print order ticket, receipt, pre-bill and bill.
Counter sales without opening a table. Configurable separate counter pricing. Ideal for bars, piadina shops, fast food.
Customers call the waiter from their phone. Notifications for new orders, low stock, reservations. All in real time.
Every reservation lost because “the phone wasn't answered” is a table lost, forever.
A page with your restaurant's name. Guests choose date, time and party size on their own, from their phone, in a few steps.
Guests get the confirmation straight away, and an email reminder two hours before. Fewer forgotten bookings, fewer phone calls.
Set lunch and dinner shifts, booking length and maximum covers per time slot: you decide the limit.
The customer indicates the occasion, allergens, high chair for children. You know before they arrive at the table.
At the entrance, on your website, on Instagram. Guests book on their own, and you find everything in the panel.
When you're closed, the system works for you. Customers book from the couch, and you find everything already organized in the morning.
No unreadable sheets, no lost calls: everything in one panel.
A takeaway portal and a digital queue: your brand online, without Glovo or JustEat
Your menu online, your brand, no percentage per order.
For pizzerias and venues with lines: eliminate the physical queue.
Loyalty card in the wallet, alerts on the card, rating after the visit and campaigns: in the Customers and loyalty module.
No plastic, no app to download. The customer adds your venue's card to their phone's wallet, like a boarding pass, and always has it with them.
When you change the promo or the points, the card in the wallet updates by itself, and on iPhone the phone shows the alert on the lock screen. No cost per message.
The alerts that reach the card, as the wallet shows them today (in Italian):
Reviews are the first thing a new guest looks at. After the visit Tap2Order asks for a rating by email, and ratings and comments arrive in your panel: so you can reply to anyone who had a problem before they write about it elsewhere.
The system sends a rating request by email
Ratings and comments reach you, and you can reply to whoever had a problem
Your customer database grows automatically from every channel: table, takeaway, reservations, loyalty card. Segment and reach the right people at the right time.
You create your test restaurant yourself, right now. If you'd rather we do it together, we're here for you.
Name, email, password. Two minutes, free, no credit card required.
An address all your own, complete with menu, tables, orders and takeaway. It never expires and is never charged: stay as long as you like.
Table orders, reservations, checkout, inventory: you turn them on one by one, and when you open your real restaurant you only pay for the ones you keep.
When you're convinced, just let us know: we'll load the menu, connect the checkout and printers, and train your staff. From here on, you're no longer alone.
5.0 out of 5, from 27 reviews on Google. Read them all on Google Maps →
The reviews are in Italian, as our customers wrote them.
Programma super efficace e intuitivo, veloce e ben fatto, un grazie a Manuel che è sempre disponibile per ogni evenienza o aggiunta sul menù
La piattaforma è intuitiva, veloce da configurare e molto comoda sia per chi lavora nella ristorazione sia per i clienti. Il menu digitale è chiaro, moderno e personalizzabile, e il sistema di ordinazione riduce parecchio tempi di attesa ed errori nelle comande.
Una delle cose che ho apprezzato di più è la semplicità d’uso: anche chi non è particolarmente pratico con la tecnologia riesce a utilizzare tutto senza difficoltà. Inoltre il supporto clienti si è dimostrato disponibile e rapido nel rispondere.
Ottima anche la possibilità di aggiornare menu, prezzi e prodotti in tempo reale senza dover ristampare nulla. Per locali, bar o ristoranti che vogliono dare un’immagine più moderna e migliorare l’organizzazione, è una soluzione davvero valida.
Consigliato a chi cerca un sistema pratico, professionale e al passo con i tempi.
Abbiamo provato questo sistema in un ristorante e l’esperienza è stata davvero ottima. Ordinare direttamente dal tavolo, fare modifiche ai piatti, chiamare il cameriere e dividere il conto è stato semplice e velocissimo.
Da cliente si percepisce subito una maggiore organizzazione: meno attese, meno errori nelle ordinazioni e servizio molto più fluido. Anche il pagamento diventa pratico e immediato.
È una di quelle soluzioni che fanno percepire il locale come moderno, attento al servizio e ben organizzato. Nei momenti di maggiore affluenza fa davvero la differenza, perché tutto risulta più veloce e ordinato, sia per i clienti che per il personale.
Un Sistema digitale completo che ti permette la gestione totale per la ristorazione....ti permette di ordinare e pagare direttamente dal tuo tavolo...fantastico!
Professionalità e competenza allo stato puro.
Programma intuitivo e completo
Complimenti
Casa martin torino
Reviews from Google Maps, in the order Google shows them, with no filtering on our part. The text is the authors' own.
We won't give you an average figure to take on trust: it depends on your restaurant. Put your assumptions into the calculator, and it takes Tap2Order's cost from the price list.
If your register and printers are networked and among those supported, we use them.
Thermal printers on the restaurant's network, wired or Wi-Fi: Epson, Custom, Bixolon and the others that speak ESC/POS. Tickets by station, pre-bills, bills.
Epson, RCH, Custom, MCT, Italretail, Fasy and System Retail, on the restaurant's network. Electronic receipt and Z report from the Tap2Order panel.
Ingenico, PAX, Verifone, Castles, Sunmi and Nexi with the ECR protocol, and myPOS Carbon, Ultra and Sigma: the total goes from the till and the outcome comes back on the receipt. Other terminals are used by typing the amount.
Any tablet, TV or monitor with a browser. Chrome on Android, iPad, Fire TV: all you need is a modern browser.
The panel runs on PC, tablet and phone. For the fiscal receipt you need a networked fiscal register (RT).
Our bridge connects the cloud to the printers and the register on the restaurant's network: it runs on a Windows or Linux PC, or on a tablet with the Tap2Order app. USB and serial printers can't be connected.
Two bases, five modules and four ready-made packages. The trial restaurant is free, never expires and is never charged.
Always included: analytics, staff and shifts, menu in six languages, hosting, updates and support. Activation is paid once, when you open your real restaurant: €50 without the dining room, €290 with it, including the setup of tables, printers and handhelds and staff training. Tap2Order takes no commission on orders.
All prices, item by item (in Italian) · Prefer to talk to someone? Write to us
Tap2Order operates in Italy. Prices are in euro and the fiscal side (electronic receipts, RT register, e-invoicing to the SdI) follows Italian law. This page is in English for those who run a restaurant in Italy without speaking Italian.
Leave us your number: we'll call you back within one working day, show you Tap2Order and tell you which package you need.
Tap2Order isn't a digital menu to pair with a management system: it is the management system.
Yes, natively. Direct connection to the Registratore Telematico (Epson, Custom/Italretail, RCH), issuing the electronic receipt with transmission of takings to the Agenzia delle Entrate, Z closing, and FatturaPA electronic invoicing sent to the Sistema di Interscambio.
Yes. The handheld device for the floor runs on smartphone or tablet, with variants, kitchen notes and course management. Ordering from the customer's phone doesn't replace table service: they coexist, and you choose.
Yes. Table plan in real time, with moving and merging tables, covers, split bill, partial payment, deposit and change.
Yes, with configurable capacity per time slot: you won't get twenty orders all landing at 8:30 PM. Takeaway orders are kept separate from dine-in ones, with a pickup time.
No. The panel runs on the PC, tablet and phone you already have. For the fiscal receipt in Italy you need a fiscal register (RT) on the restaurant's network, and the kitchen ticket printers must be network printers. Send us the model you have: we'll tell you whether it connects.
Yes. With activation we load the menu for you, connect the till and printers and train your staff. Meanwhile you can try it in the trial restaurant, without touching what you use now.